Contract terms

Veo-vuokraus.fi is the marketplace of NuData Ab (business ID 1609523-5). These terms and conditions apply to the rental relationship between NuData Ab and its customers. Other services and products provided by NuData are also subject to the terms and conditions specified by the service provider concerned. NuData reserves the right to update these Terms and Conditions without prior notice. Orders are subject to the terms and conditions in force at the time of ordering, which can be found at www.veo-vuokraus.fi.

NuData is not liable for any damage caused by force majeure. Force majeure is considered to be an unforeseeable circumstance or change in circumstances beyond NuData’s control. NuData is obliged to inform the Customer of the force majeure without delay.

2. The customer and data protection

NuData serves all private and business customers in Finland. The tenancy is subject to applicable Finnish and EU legislation on consumer sales, marketing and advertising. The commercial contract between the business customers and NuData shall be governed primarily by these Terms and Conditions and otherwise by the Finnish Commercial Code.

When placing an order, the customer is obliged to provide full contact information, which for a consumer customer includes at least name, telephone number, e-mail address and possibly home address. The information required from business customers is the name, telephone number and e-mail address of the contact person, as well as the business ID, postal address, telephone number(s) and, where applicable, the billing address.

The customer may be asked to provide additional information, such as their personal identification number, and may be subject to a credit check. If the customer refuses to provide the information, the order may be cancelled. The credit check will be notified separately. If the customer refuses to provide the information, NuData may unilaterally cancel the subscription. Based on the information collected, NuData may also cancel the order, or release the order against a deposit. The deposit will be returned once the equipment has been returned, and the condition checked. In the event of damage to or absence of equipment, the costs will be charged up to the value of the pledge, in accordance with the liability in paragraph 6.

Customer data is stored in NuData’s customer register, where the data is used to maintain the customer relationship. NuData also has the right to process and disclose the data in the register for legitimate purposes (such as payment and direct marketing) in accordance with the Personal Data Act (523/99).

The Veo-vuokraus.fi website uses cookies, which allow the website to be further developed to make it more user-friendly. At Vakaamo.fi, the purpose of cookies is to facilitate, improve and speed up your browsing experience. Cookies may also be used to provide better offers and more personalised product recommendations to the customer. A cookie is a small text file that NuData’s web server stores on the user’s hard drive. Some of the content on veo-vuokraus.fi may require you to accept cookies in order to function. The user’s web browser will probably accept cookies with the default settings, but the user can also block cookies in the browser settings or by deleting cookies from the browser when the service is terminated. NuData is not responsible for errors caused by the refusal of cookies. For more information on browser-specific instructions, see the browser manufacturer’s instructions.

3. Price list

Prices include VAT, but exclude transport unless otherwise stated. If there are obvious price errors in the price list, the product will not be sold at a significantly lower price if it can be assumed that the customer understood the error.

The accuracy of the rental calendar cannot be guaranteed. Neither NuData nor the suppliers it uses can guarantee rental delivery, nor are they liable for damages caused by delays.

NuData reserves the right to restrict the sale of products in the event of exceptionally high rents. NuData does not sell its products for re-rent.

4. Delivery and delivery methods

Delivery is by pick-up, the place of pick-up will be agreed on a case-by-case basis. Delivery is also possible.

5. Refunds and late fees

Late returns will be charged a daily late fee equal to the shortest rental charge.

6. Ownership, control and liability

NuData retains full ownership of the product for the duration of the lease. The lessee has no right to assign, sublet or sell the rental product in his possession.

The Lessee is not authorised to export the Leased Product outside the borders of Finland without written permission from NuData.

The renter is fully liable for the product. NuData does not offer insurance for the products. In the event of damage, loss or breakage, the hirer will be charged all costs to restore the product to working order, up to a maximum of the new purchase price of the product.

7. Payment

The rental price of the product is payable at the latest at the time of collection. Payment by cash, payment card or invoice.

8. Refunds and cancellations

Cancellation must be made at least 3 working days before the first rental date. No refund can be guaranteed for a subsequently cancelled rental order.

9. Advertising

Complaints will only be dealt with in writing. You can send a free-form complaint either by e-mail to info@veo-vuokraus.fi.

10. Additional terms for business customers

NuData shall not be liable for any direct or indirect loss, damage or loss of profit caused by the product and/or service. NuData’s liability is always limited to the contents of these terms and conditions, and is limited to the total amount of the transaction. The product liability is limited to the possible refund of the purchase price less the use value.

NuData is not obliged to perform the contract if it encounters force majeure which it cannot reasonably overcome. NuData is not liable to compensate the Customer for any damage or costs incurred by the Customer in the event of force majeure and is entitled to terminate the Agreement.

11.Dispute resolution and jurisdiction

The consumer-customer has the right to submit any dispute arising from this contract to the Consumer Disputes Board (www.kuluttajariita.fi). Before taking the matter to the Consumer Disputes Board, the consumer should contact the Consumer Advisory Service of the Local Register Offices (www.kuluttajaneuvonta.fi). NuData is not obliged to perform the contract if it encounters force majeure which it cannot reasonably overcome. NuData is not liable to compensate the Customer for any damage or costs incurred by the Customer in the event of force majeure and is entitled to terminate the Agreement.

Legal fees are not reimbursed, as the Consumer Advice and Disputes Board offers free assistance in resolving disputes.

Disputes concerning this Agreement shall be settled by the district court of NuData’s domicile.

By placing an order and/or submitting a request for quotation, the Customer irrevocably accepts NuData’s terms and conditions. Any contractual terms used by the Customer will not be respected if they conflict with NuData’s contractual terms.

Veo-vuokraus.fi / NuData Ab

Santakuopantie 9F
01730 Vantaa
Business ID: 1609523-5